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To implement RPM services, you need: 1. Eligible patients with chronic conditions requiring monitoring 2. Patient consent for RPM services 3. FDA-cleared monitoring devices 4. A system for collecting and analyzing patient data Neuvora provides the complete infrastructure and support to meet these requirements.

RPM and CCM services are billed monthly using specific CPT codes: For RPM: • CPT 99453 for initial setup • CPT 99454 for device supply • CPT 99457/99458 for monitoring time For CCM: • CPT 99490 for basic CCM • CPT 99439 for additional time Neuvora's platform automatically tracks time and generates billing reports.

RTM focuses on monitoring non-physiologic data and therapeutic responses, while RPM monitors physiologic data. Key differences: 1. RTM tracks: • Pain levels • Medication adherence • Therapy response • Respiratory system status • Musculoskeletal system function 2. RTM uses different CPT codes: • CPT 98975 for initial setup • CPT 98976/98977 for supply • CPT 98980/98981 for monitoring time Neuvora supports both RPM and RTM with appropriate documentation and billing.

RTM services are particularly beneficial for: 1. Musculoskeletal conditions: post-surgical rehab, chronic pain, physical therapy 2. Respiratory conditions: asthma, COPD, post-COVID recovery 3. Mental health conditions: depression, anxiety, medication adherence Our team helps identify eligible patients and establish appropriate monitoring plans.

We maintain HIPAA compliance through multiple security measures: 1. Encrypted data transmission 2. Secure cloud storage 3. Role-based access controls 4. Regular security audits 5. Staff training All patient data is protected according to federal guidelines, and we sign Business Associate Agreements with practices.

Neuvora provides comprehensive support including: 1. Staff training and certification 2. Patient enrollment assistance 3. Device setup and troubleshooting 4. Billing and documentation guidance 5. 24/7 technical support 6. Regular performance reviews and optimization recommendations

EHR integration is evaluated case-by-case. We offer multiple integration options: 1. Direct API integration where supported 2. HL7/FHIR integration 3. Secure file transfer protocols 4. Manual data synchronization methods Live integrations: Tebra, PrognoCIS, eClinicalWorks. Coming: Athena, Epic, Cerner.

Time requirements: RPM: • Minimum 20 min/month of monitoring (CPT 99457) • Additional 20-minute increments (99458) CCM: • Minimum 20 min/month of care management (99490) • Additional 20-minute increments (99439) RTM: • Minimum 20 min/month of monitoring (CPT 98980) • Additional 20-minute increments (98981) Neuvora's platform tracks all time automatically.

We employ a proactive approach to patient compliance: 1. Regular patient engagement through our app and care team 2. Automated reminders and alerts 3. Family/caregiver involvement when appropriate 4. Monthly compliance reports 5. Direct outreach for persistent non-compliance Our wellness coaches work to identify and address any barriers to participation.