Practice Resources

Essential Resources for Your Practice

Access our comprehensive collection of resources designed to help your practice succeed with Neuvora's services. From onboarding materials to patient education, everything you need is right here.

Frequently Asked Questions

Find answers to common questions about implementing and optimizing our services. Can't find what you're looking for? Contact our team.

To implement RPM services, you need: 1. Eligible patients with chronic conditions requiring monitoring 2. Patient consent for RPM services 3. FDA-approved monitoring devices 4. A system for collecting and analyzing patient data Neuvora provides the complete infrastructure and support to meet these requirements.
RPM and CCM services are billed monthly using specific CPT codes: For RPM: • CPT 99453 for initial setup • CPT 99454 for device supply • CPT 99457/99458 for monitoring time For CCM: • CPT 99490 for basic CCM • CPT 99439 for additional time Neuvora's platform automatically tracks time and generates billing reports.
RTM focuses on monitoring non-physiologic data and therapeutic responses, while RPM monitors physiologic data. Key differences: 1. RTM tracks: • Pain levels • Medication adherence • Therapy response • Respiratory system status • Musculoskeletal system function 2. RTM uses different CPT codes: • CPT 98975 for initial setup • CPT 98976/98977 for supply • CPT 98980/98981 for monitoring time Neuvora supports both RPM and RTM services with appropriate documentation and billing.
RTM services are particularly beneficial for: 1. Musculoskeletal conditions: • Post-surgical rehabilitation • Chronic pain management • Physical therapy monitoring 2. Respiratory conditions: • Asthma • COPD • Post-COVID recovery 3. Mental health conditions: • Depression • Anxiety • Medication adherence monitoring Our team helps identify eligible patients and establish appropriate monitoring plans.
We maintain HIPAA compliance through multiple security measures: 1. Encrypted data transmission 2. Secure cloud storage 3. Role-based access controls 4. Regular security audits 5. Staff training All patient data is protected according to federal guidelines, and we sign Business Associate Agreements with practices.
Neuvora provides comprehensive support including: 1. Staff training and certification 2. Patient enrollment assistance 3. Device setup and troubleshooting 4. Billing and documentation guidance 5. 24/7 technical support 6. Regular performance reviews and optimization recommendations
EHR integration capabilities are evaluated on a case-by-case basis, as each system has unique requirements and specifications. We offer multiple integration options: 1. Direct API integration where supported 2. HL7/FHIR integration 3. Secure file transfer protocols 4. Manual data synchronization methods Our technical team will assess your specific EHR system and work with your IT staff to determine the most suitable integration approach.
Time requirements for each service: RPM Services: • Minimum 20 minutes of monitoring time per month (CPT 99457) • Additional 20-minute increments (99458) as needed CCM Services: • Minimum 20 minutes of care management time per month (99490) • Additional time billed in 20-minute increments (99439) RTM Services: • Minimum 20 minutes of monitoring time per month (CPT 98980) • Additional 20-minute increments (98981) as needed Neuvora's platform tracks all time automatically.
We employ a proactive approach to patient compliance: 1. Regular patient engagement through our app and care team 2. Automated reminders and alerts 3. Family/caregiver involvement when appropriate 4. Monthly compliance reports 5. Direct outreach for persistent non-compliance Our wellness coaches work to identify and address any barriers to participation.

Downloadable Resources

Access and download our comprehensive collection of resources to help implement and optimize our services in your practice.

Welcome Packet

Everything you need to know about getting started with Neuvora's services, including setup instructions and best practices.

Download Welcome Packet

Patient Handouts

Educational materials for your patients about our RPM and CCM services, helping them understand and engage with their care plan.

Need Additional Resources?

Our support team is here to help you with customized materials and specific requirements for your practice. Let us know what you need.

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