For patients and familiesWhat it costs,
and how to find out.
We will not tell you what you will pay, because we genuinely do not know — it depends on your plan, your deductible, and your situation. What we can do is tell you exactly how to get a real answer.
In an emergency, call 911. Remote monitoring is not an emergency service and is not watched every second. If you have symptoms that worry you, contact your clinician or seek emergency care.
Coverage depends on you, not on us.
Remote monitoring is billed to your insurance like other medical services, which means what you pay depends on your specific plan, whether you have met your deductible, and what your plan does with cost sharing. Two patients in the same clinic on the same programme can owe different amounts. Any website that gives you a single confident number is guessing about your situation.
Ask these questions, in this order.
Each answer makes the next question answerable. Done in this order it is one short call to your practice and one to your plan.
Ask your practice which service is being ordered
Remote monitoring comes in a few forms, and they are billed differently. Ask them to write down exactly what they are enrolling you in.
Ask your practice for the billing codes
They can give you the specific codes they expect to bill. With those in hand, your plan can give you a real answer instead of a general one.
Call the number on your insurance card
Ask what your cost share is for those codes, whether your deductible applies, and whether the practice is in network. Write down who you spoke to and when.
Ask about anything that changes month to month
Some services are billed monthly. Ask whether your cost share applies each month, so there are no surprises in month three.
If insurance is not the answer.
Some people would rather not involve insurance, or find their plan does not cover what they want. There is a self-pay option you can start yourself, with the price shown before you sign up. It is not the right choice for everyone, and it is not a substitute for care your clinician has ordered.
You are entitled to a straight answer.
Before you agree to anything, you can find out what it will cost you. Ask your practice, ask your plan, and write down what they say.
Nobody at Neuvora will pressure you into a programme, and nothing here is an offer of free or discounted care. If cost is the reason you are hesitating, say so to your practice — that is a normal conversation and they would rather have it.
Still not clear what you will pay? Ask us directly.
We will not guess at your coverage, but we will tell you exactly what to ask and who to ask it of.