For patients and familiesYour data,
and who sees it.
Remote monitoring means health information about you travels from your home to your care team. Here is what is collected, who can see it, and what you are entitled to.
In an emergency, call 911. Remote monitoring is not an emergency service and is not watched every second. If you have symptoms that worry you, contact your clinician or seek emergency care.
The readings, and not much else.
Your measurements
Blood pressure, weight, oxygen level, or whichever measures your clinician is following — with the date and time they were taken.
Information needed to care for you
The clinical details your practice already holds, so the readings can be interpreted in context rather than as loose numbers.
Not your location, not your contacts
The devices measure what they are built to measure. They are not tracking where you go or who you speak to.
Your care team, and the people helping them.
Your readings go to the clinical team monitoring you and to your own practice. Access is controlled and recorded — every look at your record leaves an audit trail. Your information is not sold, and it is not used for advertising.
It is your information, not ours.
You can ask for a copy
You have the right to see and obtain a copy of your health information.
You can ask for corrections
If something in your record is wrong, you can ask for it to be amended.
You can withdraw
Consent to monitoring can be withdrawn at any time. Withdrawing does not affect the rest of your care.
You can ask who has looked
You are entitled to an accounting of certain disclosures of your information.
Every look at your record leaves a trace.
Access is controlled and audited. Your information is not sold, and it is not used for advertising.
Our full HIPAA notice and privacy policy set this out formally. If you would rather ask a person than read a policy, contact us and we will answer plainly.
Want to know exactly what we hold? You are entitled to.
Ask for a copy of your information, or ask us to explain any of this in plainer terms.