Neuvora fee schedule — RPM, RTM and CCMTwo components,
no surprises.
What Neuvora charges a practice to run remote monitoring and chronic care management — a flat $40 per patient per month, prorated to the days a patient is on service, plus $1 a minute for the time our clinical team spends monitoring.
$40
Administrative fee per patient per month, prorated to days on service
$1
Per minute of Neuvora monitoring time — your own staff's time is not billed
$100–$120
The most a single patient can cost in a full month, at the monitoring cap
A flat admin fee, and time actually spent.
Neuvora provides HIPAA-compliant RPM, RTM, and CCM. There is no per-seat license and no percentage of collections — a flat administrative charge per enrolled patient, plus the clinical monitoring time our own team actually spends on that patient.
01
Administrative fee
$40 / patient / month — the same whether that patient is on one service or two. Prorated to the number of days the patient is on service, so a mid-month start or stop is charged for the days it covers.
Includes
- Superbills for billing purposes
- Patient data management
- Escalation management
- Ongoing platform updates and compliance reporting
- 24/7 administrative support
02
Monitoring support fee
$1 per minute for the time Neuvora's clinical team spends monitoring a patient, capped per patient per month. Time your own staff logs in the platform is not billed.
One service
Max 60 min/month — up to $60
Two services
Max 80 min/month — up to $80
Plus the $40 administrative fee.
The whole schedule, in public.
No quote on request, no percentage of collections, no per-seat license. Two numbers and a cap — and a practice can work out what a panel costs before it ever speaks to us.
Per patient, per month.
Both cases, at the monthly ceiling. Actual cost is lower whenever a patient needs less monitoring time than the cap allows, lower again when your own staff logs that time, and prorated whenever a patient is on service for part of the month.
| Category | One serviceRPM, RTM, or CCM | Two servicesRPM + CCM, or RTM + CCM |
|---|---|---|
| Administrative fee | $40 | $40 |
| Support rate / min | $1 | $1 |
| Max monthly minutes | 60 | 80 |
| Max monthly total* | $100 | $120 |
* A full month on service, at the maximum monitoring support fee. A patient enrolled for part of the month is prorated, and a practice monitoring with its own staff pays the administrative fee alone.
How the fee is set, and how it is billed.
You pay for our minutes, not yours
The monitoring support fee covers the time Neuvora's clinical team spends monitoring a patient. Time your own staff logs in the platform is not billed — a practice that runs monitoring with its own people pays the $40 administrative fee and nothing per minute.
Fair market value
The monitoring support fee reflects the fair market value of clinical infrastructure and services provided by Neuvora to support remote patient care. It applies per patient, capped at 60 minutes a month on a single service and 80 on two, and is not tied to the volume or value of patient referrals. It is not a software license or a sale.
Payment terms
Fees are calculated on the 1st of each month for the prior month's services, with the administrative fee prorated to the days each patient was on service. Invoices arrive around the 15th and are due Net 30. Neuvora fees are not dependent on practice reimbursement by insurance carriers. Pricing is subject to change with written notice.
Questions about the fee schedule.
What does Neuvora charge for RPM, RTM, and CCM?
Two components, billed per patient, per month. A flat administrative fee of $40 per enrolled patient — the same whether that patient is on one service or two, and prorated to the days the patient is on service — plus a monitoring support fee of $1 per minute for the time Neuvora's clinical team spends monitoring that patient. The monitoring support fee is capped at 60 minutes per month on a single service and 80 minutes on two, so the most one patient can cost in a full month is $100 on a single service and $120 on two.
Do we pay the per-minute fee for time our own staff spends monitoring?
No. The monitoring support fee covers the time Neuvora's clinical team spends monitoring a patient. Time your own staff logs in the platform is not billed. A practice that runs monitoring with its own people therefore pays the $40 administrative fee and nothing per minute, and a practice that has Neuvora run it pays for the minutes we actually spend, up to the monthly cap.
What happens if a patient starts or stops mid-month?
The administrative fee is prorated to the number of days that patient was on service. A patient enrolled on the 20th of a 30-day month is charged roughly a third of the $40, not the full amount, and the same applies to a patient who comes off service partway through. You are billed for the days a patient is actually being monitored.
Are Neuvora's fees tied to what my practice collects?
No. Neuvora fees are not dependent on practice reimbursement by insurance carriers, and they are not tied to the volume or value of patient referrals. The monitoring support fee reflects the fair market value of the clinical infrastructure and services Neuvora provides to support remote patient care. It is not a software license or a sale.
What does the administrative fee cover?
Superbills for billing purposes, patient data management, escalation management, ongoing platform updates and compliance reporting, and 24/7 administrative support. It is $40 per enrolled patient per month regardless of how many programs that patient is in, prorated to the days on service.
When are Neuvora fees invoiced, and when is payment due?
Fees are calculated on the 1st of each month for the prior month's services. Invoices arrive around the 15th and are due Net 30. Late payments may be subject to interest as set out in the Terms of Service.
How do these fees relate to Medicare reimbursement?
They are separate. Neuvora's fees are what your practice pays us; what your practice is reimbursed depends on the CPT codes billed, the documentation supporting them, your payer mix, and your geographic locality. The 2026 CPT code reference lists the national average allowable for each RPM, RTM, and CCM code, but a national average is not a rate quote — verify current amounts with your Medicare Administrative Contractor.
Can these prices change?
Pricing is subject to change with written notice. Under the Terms of Service, Neuvora gives at least ninety days' written notice before any price adjustment, and the adjustment takes effect at the start of a new billing cycle rather than mid-cycle.
Tell us your panel, we will do the arithmetic.
A short scoping conversation covers which programs fit, what the documentation actually requires, and what the monthly fee would be for your patient mix.