Glossary
Interactive communication
Interactive communication is a real-time, two-way exchange between the care team and the patient or caregiver — by phone or video, not a message left or an alert sent.
Interactive communication
Defined here, run in practice.
Every monitoring treatment-management code requires at least one per month. It is one of the two or three requirements that most often turns a billed month into a denied one.
Glossary
Interactive communication in practice, not just in theory.
We build and run these programmes. If you want to know what this looks like in a real clinic rather than a definition, ask.